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Frequently Asked Questions

Please read our FAQ before sending us a message.

We accept payment by credit card (VISA / MasterCard / AMERICAN EXPRESS/ Discover), and by PayPal.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software.

Shortly after submitting an order you will receive an e-mail with your order confirmation. Once your order ships, you will receive an e-mail with a tracking number.

Yes, you will receive an invoice shortly after your order ships and your payment is applied.

No, PREMIER Lab Supply does not ship to residential addresses.

Whether you or another party will be exporting item(s) purchased from PREMIER outside the United States, such export must comply with all U.S. Export Laws and Regulations.  Diversion contrary to U.S. or international export laws is prohibited.  PREMIER is required to obtain additional information regarding compliance with U.S. export laws.

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